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Bluetooth requires both hardware and software to work. This appendix describes the procedure for forcing the bluetooth driver that is included with windows vista to install on a new bluetooth radio. If youre attempting to resolve issues with a bluetooth mouse or keyboard, it might be easier to use a usb mouse or keyboard until these steps are complete. How to resolve bluetooth issues windows 7, 8, and 10 us. Type troubleshooting without quotes in the search box.
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Before making changes to your system the program automatically creates a restore point. This site uses cookies for analytics, personalized content and ads. Hp pcs downloading or updating software and drivers hp. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Under windows xp bluetooth is working fine but if upgrade to win 7 then the issue occurs. We recommend it to customers of our bluetooth marketing software to resolve problems with bluetooth drivers.
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